Privacy Policy

 

1. Introduction

Belle Ame Pets (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Collection of Personal Information

2.1 Types of Information Collected
We may collect the following types of personal information:

  • Name

  • Contact details (e.g., email address, phone number, postal address)

  • Payment information (e.g., credit card details)

  • Purchase history and preferences

  • IP address and website usage data

2.2 Methods of Collection
We collect personal information in various ways, including:

  • Directly from you when you create an account, place an order, or contact us

  • Automatically when you visit our website (e.g., through cookies and web beacons)

  • From third parties (e.g., payment processors)

3. Use of Personal Information

We use your personal information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you about your orders, inquiries, and other requests

  • To provide you with information about our products, services, and promotions (with your consent)

  • To improve our website, products, and services

  • To comply with legal and regulatory requirements

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Third-party service providers who assist us in operating our business (e.g., payment processors, delivery services)

  • Regulatory authorities if required by law

  • Any other entities as required or authorised by law

We do not sell, trade, or rent your personal information to others.

5. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include:

  • Using secure payment gateways

  • Implementing access controls to our systems

  • Regularly reviewing our security practices

6. Access and Correction

You have the right to access and correct your personal information held by us. To do so, please contact us using the contact details provided below. We will respond to your request within a reasonable time.

7. Cookies and Website Analytics

We use cookies and other tracking technologies to enhance your browsing experience and gather information about how you use our website. You can set your browser to refuse cookies, but this may affect your ability to use some features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked websites.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the revised policy will be effective when posted.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: support@belleamepets.com

By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website.